How to Silence Trouble Beeps
Turn Off System Trouble Beeps using the app
Rob
Last Update 3 years ago
1. Log into the Customer app
2. Tap system trouble beeps in the issues card on the Home screen when an active trouble condition is reported on the system.
This option only appears on the issue card if one of the following troubles is present:
- Panel Power Failure
- Device Low Battery
- Panel Low Battery
- Sensor Tamper
- Dual-Path Communication Failure - Broadband
- Dual-Path Communication Failure - Cellular
If you do not see this option, try to turn off system trouble beeps by accessing the Security System settings page. This is explained in another article titled Turn off system trouble beeps from the security system card.
3. Tap Trouble Beeps.
4. Tap Turn Off to select it.
5. Tap Turn Off to confirm the selection. This turns off the trouble beeps for any current or future issues that occur during the next seven days, or until it is manually turned on again.
