Sensor Malfunctioning

What to do if one of your sensor is reporting a malfunction

Rob

Last Update 3 years ago

  • Verify the sensor is installed well within range from the panel, and/or try relocating the sensor closer to the panel.


  • Verify the panel and sensor are not separated by metal.


  • If it is a door or smoke sensor, try changing the plane of the sensor's wireless communication with the panel by rotating the sensor        90 degrees. If it is a motion sensor, try moving it to a different wall.


  • Replace the batteries, as they may be depleted.


If the trouble continues to appear locally at the panel, contact support (042)9333365 or [email protected]

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